TikTok has introduced some key updates and resources for artists in 2025, making it way easier to pitch music, manage artist accounts, and resolve technical issues than before. Here’s everything you need to know…
Important TikTok Updates for 2025
Pitching Your Music for Editorial Support
Want to get your music featured on TikTok playlists, banners, or hashtag campaigns? Make sure to submit your music releases and hashtag videos for consideration using the TikTok Music Pitch Form. You can also use this to pitch all Hashtag videos for support ie, #newmusic/#ontour
(Note: Regular submissions increase your chances of being included in TikTok’s promotional efforts.)
Managing Your Music Tab
Your Music Tab helps showcase your catalog directly on your TikTok profile. If you need to add or remove tracks or encounter any issues, submit a request through the Music Tab Support Form. TikTok estimates a five-day turnaround for processing these requests. If it’s easier for you, you can also remove songs directly within the app.
Activating Your Artist Account
Artists can unlock new features by activating their Music Tab through a TikTok Artist Account. The setup process takes approximately 3-4 weeks.
If you haven’t activated yours yet, get started here: Apply for a Music Tab.
Account Support & Verification
For any account-related issues, such as locked accounts, email or phone updates, handle changes, or verification, you can contact TikTok’s support team with the contact information below:
- Email: artist_accountsupport@tiktok.com (Please use the subject line: ARTIST NAME | ISSUE | DATE)
- Verification Requests: Submit directly in-app under ‘Settings & Privacy’ or use this form. Note that verification applications can only be resubmitted every 30 days.
- Verification Dropbox Form: You may also submit the verification application using this Dropbox form.
When applying for verification, be sure to also include:
- Account URL
- Sign-up date (month and year)
- Registered login location (city and country)
- Registered device (phone model, e.g., iPhone 8+)
- Linked email address
- Linked phone number
- Screenshot of a linked social media account (showing the “edit profile” button, e.g., Instagram or Twitter)
🚨 Important🚨: Do NOT include your TikTok point of contact (POC) in support emails! This will interfere with the ticketing system.
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Copyright & Sound Issues
If your sound is muted, first check if your video is over 60 seconds. TikTok’s policy restricts copyrighted music for longer videos. If that’s not the issue, contact musicrights@tiktok.com with concerns about your copyright or music_ingestion.ops@bytedance.com for sound ingestion issues.
Stay Updated!
For the latest TikTok updates, sign up for the North America Music Newsletter and explore additional resources through TikTok Music Partners.
Navigating TikTok’s music features can feel overwhelming, but staying informed and using the right tools can make a huge difference. Whether you’re pitching your music, managing your Music Tab, or handling account support, these resources will help you make the most of what TikTok has to offer.
Good luck!
